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Dean, Faculty of Economics, University of Economics and Finance (UEF), Ho Chi Minh, Vietnam
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Professor, Department of Management Studies, St. Joseph’s College of Engineering, Chennai, Tamil Nadu, India
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Professor, Department of Management, Aarupadai Veedu Institute of Technology, Vinayaka Mission's Research Foundation (DU), Chennai, Tamil Nadu, India
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Associate Professor, Department of Management Studies, St. Joseph’s College of Engineering, Chennai, Tamil Nadu, India
Research Scholar, Department of Management Studies, St. Joseph’s College of Engineering, Chennai, Tamil Nadu, India
Organizational leaders increasingly need to be able to remain effective at making decisions, controlling their emotions, and being productive with other people, even in times of increased scrutiny. While emotional intelligence has been studied extensively, there has been very little empirical research on how the integration of neuro-emotional capabilities impacts executive performance in stress-prone work environments. This study develops and empirically evaluates a Neuro Emotional Intelligence framework as an explanation of leadership effectiveness for employees in organisations characterised by high pressure to perform. Survey data from 428 manager/supervisor level employees for the technology, healthcare, manufacturing, and service industries were used in a quantitative research design that employed reliability testing, descriptive statistics, Pearson correlations, and multiple linear regression analyses. The proposed framework examined the effects of emotional self-regulation, social awareness, cognitive empathy, and stress adaptability on leadership effectiveness. The regression model explained 71.8% of the variability in leadership effectiveness (R2 = 0.718, F = 213.46, p < .001), with emotional self-regulation (β = 0.281, p < .001), stress adaptability (β = 0.307, p < .001), being the three strongest predictors of leadership effectiveness. The effects of social awareness and cognitive empathy on leadership effectiveness were also significantly positively related. Cronbach's alpha values produced by the reliability analysis ranged from 0.831 to 0.893, indicating satisfactory internal consistency of the measures utilized in the study. The research extends the use of neuro-emotional intelligence as a statistically significant, measurable framework to explain leadership effectiveness for people working in stressful organizations and provides practitioners with a framework for developing unique leadership development initiatives that create resilient leaders and managers who positively impact organizations through increased executive effectiveness.
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