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Original scientific article

ANALYSIS OF THE IMPACT OF DIVERSITY IN ADVERTISING ON GENERATION Z CONSUMER BEHAVIOR

By
C. Bindu Orcid logo ,
C. Bindu
Contact C. Bindu

Research Scholar, CMR University , Bengaluru, Karnataka , India

Syed Mohammad Ghouse Orcid logo
Syed Mohammad Ghouse

Abstract

In this research paper, the researcher looks into how diversity in advertising has impacted the purchasing behavior of Generation Z consumers. With inclusiveness emerging as a major consideration among this group of people, it is important to learn how their perceptions of the brand and their intention to purchase the product are influenced by diversity in its representation. The study is a mixed-method study, which includes both quantitative and qualitative studies. The quantitative techniques involve Descriptive statistics, regression analysis, and Structural Equation Modeling (SEM), whereas qualitative data will be analyzed by using thematic Analysis and sentiment analysis. The most important statistical results show that the diversity in advertisement has a significant impact on purchase intention (0.45, p = 0.001), brand trust (0.32, p = 0.002), and cultural relevance (0.40, p = 0.001). Regression and SEM analyses also substantiate the existence of positive results of perceived diversity in increasing consumer trust and engagement that subsequently increases purchase decisions. Thematic analysis qualitative results show that authenticity of brands and cultural relevance are the crucial predictors of consumer attention, and that the respondents stressed the significance of authentic representations in advertisements. Sentiment analysis demonstrates that 60 % of respondents had a positive feeling about various advertisements, and 10 % were doubtful. These findings imply that Generation Z would appreciate authenticity and cultural depiction and that a brand with an inclusive approach to advertising can potentially build a deeper emotional engagement and brand loyalty. This paper concludes that to be relevant to the Generation Z market, a brand should focus on authentic, culturally appropriate advertising that appeals to the socially conscious generation, which will eventually result in increased consumer interest and increased purchasing patterns.

Citation

This is an open access article distributed under the  Creative Commons Attribution Non-Commercial License (CC BY-NC) License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. 

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